Help

HelioHelm user guide

Need a hand? Start with the quick guide or browse the feature you want to learn about.

Quick start

New here? You can get your first forecast in just a few steps.

Let's get you set up

  • Sign in and open Location. Save a city, harbor, address, or your current position.
  • Open Configuration and add your solar array, battery, and everyday loads. Then select Save settings.
  • Head back to Dashboard, set the SOC slider to your battery's current charge, then select Run to generate the SoC outlook and assistant brief.

Navigation

Use the top bar to move around HelioHelm. The orange button shows where you are now.

Your account

Sign up, log in, reset your password, or sign out.

Sign up or log in

  • Use your email and password, or continue with Google or Facebook when those options are available.
  • Forgot your password? Select Forgot Password? and follow the steps on screen.
  • Using a shared device? Remember to sign out when you're done.

What follows your account

Your location, configuration, and membership are saved to your account. The SOC slider stays in this browser, so check it when you switch devices.

Set your location

Tell HelioHelm where you are so it can build the right forecast.

Find your location

  • Search for a city, harbor, or address, then choose the right result to save it.
  • Select Use current to use your device's position. Your browser may ask for permission first.
  • Once your location is saved, you'll see it on the Windy solar-radiation map.

Keep it up to date

Turn on Auto-update if you want HelioHelm to refresh your position automatically. If it can't access your location, it keeps the last one you saved.

Location accuracy

If your vessel is moving, update your location before checking a new forecast.

Set up your system

Add your energy equipment and the loads you use every day.

Solar array

Add the total wattage of all your panels, then choose the panel type, mounting, and orientation.

Battery system

Choose your battery chemistry, then add its capacity, system voltage, usable depth of discharge, and charger output if you use one.

Other generation sources

Add alternator output in amps, wind-generator output in watts, and generator output in kilowatts. Leave anything you don't use at zero.

Baseline loads

Choose Baseline consumption for one simple average, or Detailed baseline devices to list each load. Mark equipment that runs all day as Always on.

Optional tasks

Add flexible jobs such as watermaking, laundry, or dive compressor use. The Premium assistant can help you find a good time to run them.

Save changes

When you're finished, select Save settings and wait for the Saved message. Use zero for equipment you don't have.

Read your dashboard

See what your system is likely to generate, use, and store.

Start with your current charge

Set the SOC slider to match your battery monitor, then select Run. HelioHelm uses that value to generate the next 24-hour SoC outlook and assistant brief.

Follow the forecast

  • Orange shows forecast generation, blue shows your projected battery charge, and pink warns when charge may fall below your DoD limit.
  • Hover or tap the chart for more detail. Switch between 24h, 48h, and 72h, or open the chart fullscreen.

SoC and DoD

SoC is how much charge you have left. DoD is how much you've used. Treat a DoD warning as a heads-up, and always check your onboard instruments.

Daily balance

Daily balance compares expected generation with your everyday loads. A positive number means extra energy; a negative number means a shortfall. Hover or tap a day for details.

Ask the Premium assistant

Get practical planning help based on your system and forecast.

Daily brief

If you have Premium, the assistant prepares a daily brief using your location, setup, current charge, loads, and forecast.

Ask a question

  • Edit the suggested question or write your own. Press Enter to send, or Shift+Enter for a new line.
  • You can stop a reply while it's being written or open the panel fullscreen.
  • The assistant helps with planning, but your live readings and equipment safety limits always come first.

Standard accounts

You can still use forecasts and dashboard charts on the Standard plan. Upgrade to Premium whenever you want to use the assistant.

Manage your plan

Upgrade to Premium or take care of your subscription.

Upgrade

Open Membership and select Upgrade. You'll finish the payment securely in Stripe Checkout. It may take a moment for your plan to update when you return.

Manage billing

Select Manage billing to update payment details or manage your subscription in Stripe. If you've cancelled, HelioHelm shows when your Premium access will end.

Add HelioHelm to your phone

Keep HelioHelm on your home screen for quick access.

Use the install banner

On supported mobile browsers, you'll see an Add to Home Screen banner. Tap Install when the option appears.

Install from the browser menu

  • iPhone or iPad: Share menu → Add to Home Screen.
  • Android: Browser menu → Install app or Add to Home screen.
  • Dismissed the banner? No problem—the browser menu still works.

When something isn't working

Try these quick checks for the most common problems.

I can't see a forecast

Check that you've saved a location and your configuration. Then reload Dashboard and make sure you're online.

My current location isn't working

Allow location access in your browser or device settings. You can also search for a nearby city, harbor, or address.

My settings won't save

Check the message at the top of the page. Required values must be above zero, usable capacity must be between 1% and 100%, and unused sources should be zero.

The assistant isn't available

Check that Membership shows Premium and that you have a saved location and forecast. If you just upgraded, reload the app and try again.

The forecast doesn't match my instruments

Double-check your location, current charge, battery capacity and voltage, panel wattage, and loads. HelioHelm is a planning tool—your charge controller and battery monitor are the final word.